Box Office Manager
The box office manager is responsible to the producer and/or Board of Directors.
Duties:
• Sets up a ticket sale and internal audit system
• Keeps clear and accurate records of sales—by performance, ticket type and origin of sale
• Makes regular bank deposits
• Ensures the security of all cash, checks and unsold tickets
• Trains, schedules and supervises box office staff
• Liaises with the producer and publicist to arrange any complimentary tickets
• Coordinates with the house manager to accommodate any guests with special needs
• Ensures the box office is totally informed about the current show, upcoming events and new
marketing initiatives.
• Has answers to any questions a ticket buyer might ask: the length of the show, its suitability for
children, what restaurants are nearby
Skills:
• Basic accounting and mathematical ability
• Talent for dealing with the public and volunteers
• Ability to maintain a calm and cheerful manner when under pressure
• Strong communication skills
• Strong organizational skills
